State Farm® Insurance Agent Steven Brooksher
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Autumn Cabiad
March 26, 2025
5
out of
5
rating by Autumn Cabiad
"Layne was super helpful getting me set up with my transfer to Louisiana from Florida! Thanks so much!"
We responded:
"Autumn thank you for your five-star review! We are glad Layne was able to help you with your insurance transfer. We appreciate your feedback and look forward to service all your insurance needs. "
Shelle 72
February 2, 2025
5
out of
5
rating by Shelle 72
"I want to thank everyone at State Farm for their help. They are all so very nice and assit you with any questions you might have. They are also great at telling you what is good to have on your auto insurance at a very low cost. They all have positive attitudes as well. I've been with State Farm going on 15 years and would recommend everyone I know to go through them."
We responded:
"Shelle thank you so much for your 5 star review! We are so glad you had a great experience. Remember you can always call, email or text for any insurance questions. "
DANIEL SHAUN HEMBREE
October 18, 2024
5
out of
5
rating by DANIEL SHAUN HEMBREE
"I've been a client with Steven's branch for roughly 1 year. I must say this team has gone above & beyond my expectations on multiple occasions. Most recently, Lery Lopez did a remarkable job providing solutions and helping overcome an issue that would have otherwise been extremely stressful for me. I can't thank Lery enough for addressing concerns expeditiously and professionally. You are GREAT, Ma'am!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Lery Lopez and the team have consistently exceeded your expectations and provided you with exceptional service. It’s fantastic to know that Lery was able to help you navigate a challenging situation with professionalism and care. We’ll make sure to pass along your kind words to her. We appreciate your loyalty and are here for you whenever you need us!"
Kelli Oulman
October 9, 2024
5
out of
5
rating by Kelli Oulman
"Kim Blair provided excellent service! Answered all questions and concerns quickly and clearly."
We responded:
"Kelli, we're so glad to hear that Kim provided excellent service and was quick and clear with all your questions. We're always here to help! 😊"
Melinda McIntire
September 10, 2024
5
out of
5
rating by Melinda McIntire
"If you are looking for insurance in Baton Rouge you should consider Steven Brooksher. I worked with John Hoffpauir and he did an excellent job navigating me through the often confusing road of insurance. John is very knowledgeable and helpful."
We responded:
"Thank you for your kind words! We're so glad John was able to guide you through the insurance process and make it easier for you. His knowledge and dedication are key to providing great service possible. If you ever need further assistance, don’t hesitate to reach out!"
CJ Tha DJ
August 23, 2024
5
out of
5
rating by CJ Tha DJ
"Great Customer Service 👌🏾"
We responded:
"CJ thank you, for the awesome review! We are here for all of your insurance needs! "
Trent Adams
July 23, 2024
5
out of
5
rating by Trent Adams
"I am very satisfied with the service and I never had a single issue"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you're very satisfied with our service and have never had any issues. Providing a seamless and dependable experience is our goal. If you ever need assistance in the future, we're here to help. Thank you for your support!"
O'Neill Sanford
July 16, 2024
1
out of
5
rating by O'Neill Sanford
"Trouble contacting agents via telephone calls."
We responded:
"O'Neill thank you for reaching out and so glad we were able to connect and get all of your insurance needs covered. Please let us know if you should need further assistance in the future! "
Brent Lancon
July 9, 2024
5
out of
5
rating by Brent Lancon
"Luke Lancon did an awesome job going over my car insurance policy.He was very thorough and answered all of my questions. His quote was much cheaper than the policy I have now. Thanks Luke"
We responded:
"That's fantastic! It sounds like Luke Lancon provided you with excellent service by going over your car insurance policy thoroughly and offering a more affordable quote. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for sharing your positive experience with us!"
Amechie Trahan
July 2, 2024
5
out of
5
rating by Amechie Trahan
"I am writing to express my sincere gratitude for the exceptional assistance provided by Keara. I was in a challenging situation trying to get answers about a claim, and Keara went above and beyond to help me. Keara’s commitment to providing outstanding customer service is truly commendable. She was patient, attentive, and went the extra mile to ensure I had all the information I needed. Thanks to her efforts, I now have a clear understanding of my claim and the steps moving forward."
We responded:
"Thank you so much for taking the time to share your experience with Keara. We are thrilled to hear that she was able to provide exceptional assistance and that her dedication to outstanding customer service made a positive impact. Keara truly embodies the values we strive for, and your feedback is a wonderful affirmation of her hard work. We will be sure to pass along your kind words to her. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you once again for your review!"
Elisa Valera
June 13, 2024
5
out of
5
rating by Elisa Valera
"The best experience with State Farm. John Hoffpauir is the best. 100 💯 recommended."
We responded:
"Hey Elisa ! Thanks for letting me know about John. He is a real asset to the team. Thanks for the 5 stars. - Steven"
Sharon Huck
June 7, 2024
5
out of
5
rating by Sharon Huck
"I had a pleasant first introductory visit with Kim, Sonya and the State Farm team. They made me feel welcome and valued."
We responded:
"Sharon, thank you for the kind review! So happy to hear that our team made you feel welcome and valued. We strive to provide excellent customer service to all of our insurance customers! "
Nicole Davis
May 4, 2024
5
out of
5
rating by Nicole Davis
"John Hoffpauir was very knowledgeable and help me make an informed decision. Particularly appreciated his follow up."
We responded:
"Nicole, thank you for the great review! John is great when it comes to keeping our customers informed about their insurance! "
Troy D
April 29, 2024
5
out of
5
rating by Troy D
"If you want to know what a great customer service experience feels like...call John Hoffpauir. He was extremely helpful and knowledgeable while helping me switch my homeowner's insurance. And I'm saving money, thanks John and State Farm!!"
We responded:
"Troy, thank you for the outstanding review! So happy to hear that John was able to provide you with knowledgeable information about switching your homeowner's policy and saving you money! We value you as a Customer and look forward to keeping you protected! "
Barbara Sibley
April 26, 2024
5
out of
5
rating by Barbara Sibley
"Very professional,polite and knowledgeable. She took the time to fully answer all our questions."
We responded:
"Barbara, thank you for the glowing review we are so happy that our team could help provide you with knowledgeable information when it comes to answering your insurance questions! "
Eric Kehn
December 15, 2023
5
out of
5
rating by Eric Kehn
"Steven was able to answer all my questions to satisfaction and gave great advice that benefitted me best. Great resource to decide if you should switch."
Brad Lancon
December 7, 2023
5
out of
5
rating by Brad Lancon
"Luke Lancon was very knowledgeable about my policy and was very helpful in giving me possible insurance options to fit my needs. He was very friendly and hospitable."
We responded:
"Brad, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Glenn Hernandez
November 13, 2023
5
out of
5
rating by Glenn Hernandez
"Immediately took care of a concern I had. Prompt Professional Personable!! In today’s world of non communication with an individual it was refreshing to be part of a conversation instead of changing my verbiage for the non human to understand and take care of my needs!"
We responded:
"Thank you, Glenn, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
Jeffery Haynes
November 4, 2023
5
out of
5
rating by Jeffery Haynes
"Great service, excellent representative"
We responded:
"Thank you, Jeffery! We appreciate the positive review!"
Wayne Dyer
October 30, 2023
5
out of
5
rating by Wayne Dyer
"Great people to work with"
We responded:
"Wayne, we thank you for the amazing review!"
Teddy Dean
October 18, 2023
5
out of
5
rating by Teddy Dean
"Very professional agency. Put a lot of time into my policy, and helped with the best possible coverage for my family. It was a pleasure working with Luke Lancon. - The Dean’s"
We responded:
"Thanks for the kind words, Teddy! We’re happy to hear Luke was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Deja Young
October 12, 2023
5
out of
5
rating by Deja Young
"Lindsey is so great , I love State Farm"
We responded:
"Hi, Deja! Thank you for the praise for Lindsey!"
Rhea Lambert
October 10, 2023
5
out of
5
rating by Rhea Lambert
"I had a fantastic experience with Steven Brooksher State Farm. The team at this agency is efficient and has extensive knowledge of auto, homeowner's and life insurance as well as other financial services I inquired about."
We responded:
"Rhea, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Phillip Faucheux
September 29, 2023
5
out of
5
rating by Phillip Faucheux
"Like was very insightful when it comes to helping his customers. I’m glad he was able to save me money on my home and auto insurance."
We responded:
"Phillip, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Luke was able to do that for your home and auto insurance policies!"
t stew
September 28, 2023
5
out of
5
rating by t stew
"I wanted to say a huge thank you to Keara Hartville, the representative that helped me. She answered all of my questions, and concerns regarding switching to State Farm."
We responded:
"Thank you for the review! We are fortunate to have hard-working team members, like Keara, who do their best for their customers. Thank you for trusting us with your coverage needs!"